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Resources For You
The Hawai‘i Data Collaborative has developed this list of resources to help aid the public during the pandemic. The Hawaiʻi COVID Collaborative doesn’t endorse these organizations or their services and isn’t liable for any errors in their delivery.
New Resources (updated March 22, 2021)
Resources for Hawai‘i
Below you will find links to a revised directory by category and name. Please note: this information is being provided for your convenience and for informational purposes only. Please contact the respective organization(s) for the most up-to-date information on their services. The Hawaiʻi COVID Collaborative doesn’t endorse or guarantee these organizations or their services and isn’t liable for any errors in their delivery.
Financial Assistance
Hawaiʻi Department of Labor and Industrial Relations
File an unemployment claim online. Due to the high volume of calls, your response time may be delayed and you may have error messages or dropped connections.
Individuals may file online Monday-Friday, 6:30 a.m.–11 p.m. On weekends and holidays, 9 a.m.–11 p.m.
Website
833-901-2275
Hawaiʻi Unemployment Insurance
Instructional video on how to file for unemployment.
Pandemic Unemployment Assistance (PUA)
Pandemic Unemployment Assistance (PUA)
Unemployment assistance extended to individuals who normally do not qualify for traditional unemployment benefits, such as self-employed and gig workers.
Small Business Administration
Hawai‘i small businesses suffering financial losses due to the impact of COVID-19 can file for low-interest loans.
Website
Customer Service Center: 1-800-659-2955
1-800-877-8339 toll-free for the deaf and hearing impaired
Small Business Administration: Paycheck Protection Program
The Paycheck Protection Program authorizes up to $349 billion in forgivable loans to small businesses to pay their employees during the COVID-19 crisis.
The program has been extended to March 31, 2021, and funds remain available.
IRS Coronavirus Tax Relief and Economic Impact Payments
Tax Relief and Economic Impact Payment Resources.
One Oʻahu
City and County of Honolulu’s resource for various question and answer FAQ. Information on navigating emergency orders and the reopening strategy.
Independent contractor’s guide to CARES Relief Act
Federal assistance for independent contractors impacted by COVID-19
Veteran’s careers and employment
Find the help you need to build your career and find the opportunities that are right for you.
Hawaiʻi State Department of Labor and Industrial Relations
Hawaiʻi State Department of Labor and Industrial relations guidance on unemployment benefits and COVID-19 filing information.
Rent & Mortgage Assistance (RN)
Honolulu Tenants Union
COVID-19 information for renters. The state provides a landlord-tenant handbook to help you understand your rights under the current law.
Website
808-586-2634
Hotline: Monday-Friday, 8 a.m.– noon, except holidays.
Housing and Urban Development
COVID-19 resources and fact sheets for homeowners, renters, and more. No operational changes.
Website
808-457-4662
Mon – Fri, 8 a.m. – 4 p.m.
DHHL COVID-19 Emergency Rental Assistance Program
The Hawaiian Homes Commission approved an Emergency Rental Assistance Program and an action to accept rental relief requests from qualified tenants on a case-by-case basis.
Eligible native Hawaiians on DHHL’s Applicant Waiting List who have experienced a loss of income or job as a result of COVID-19 may receive assistance for the payment of their security deposit and/or rent for up to 12 months.
Legal Aid Society – CARES Moratorium
Government entities have enacted the Coronavirus Aid Relief and Economic Security (CARES) Act and the fifth emergency supplementary proclamation, to provide support and protect those who may be unable to pay mortgage or rent due to the effects of COVID-19.
Governor’s Eviction Moratorium
Governor put an eviction moratorium in place to assist tenants financially affected by the pandemic, expiring on April 13, 2021.
VA Housing Assistance
VA housing assistance helps Veterans, service members, and their surviving spouses buy homes or refinance loans.
Crisis Intervention, Mental Health & Substance Use Support
Child & Family Services
For help talking with children and teens about COVID-19, call The Parent Line, a free, statewide confidential telephone line.
Temporary shelter offers women and children up to 90 days of a safe haven when fleeing from domestic violence. The shelter offers basic needs (food, clothing etc.), counseling support and services for children.
Website
808-841-0822
1-800-816-1222 toll-free
Domestic violence shelters and hotlines open 24/7.
Monday–Friday, 8 a.m.– 4:30p.m.
Hawaiʻi Department of Health
The Crisis Line has been expanded to support those experiencing stress as a result of the COVID-19 pandemic.
Website
1-800-753-6879 toll-free
Text ALOHA to 741741
24/7
HMSA
Resources and information on mental health for members and employers.
The Mediation Center of the Pacific (MCP)
Video conference and phone mediation to help address stress and conflict.
Website
808-521-6767
Call Monday-Friday, 8:30 a.m.–1:30 p.m.
Mental Health America of Hawaii
Mental health education and advocacy organization working to organize the community to enhance mental wellness for all Hawaii’s people.
Website
Crisis Line of Hawaiʻi
1-800-753-6879 toll-free
National Suicide Prevention Lifeline
Provides 24/7 free and confidential support for people in distress, prevention and crisis resources for you and your loved ones, and best practices for professionals.
Website
1-800-273-8255 toll-free
Anti-Violence Project
English/Spanish hotline for LGBTQ+ experiencing abuse or hate-based violence.
Website
212-714-1141
National Domestic Violence Hotline
Domestic violence shelters and hotlines open 24/7.
Website
1-800-799-SAFE (7233) toll-free
TTY: 1-800-787-3223 toll-free
Text LOVEIS to 22522.
Aloha House, Inc.
For immediate help with addiction or mental health treatment, call the emergency crisis hotline. Note: Anyone showing signs/symptoms of COVID-19 will not be admitted to the facility.
Website
1-800-753-6879 toll-free
Hawaiʻi State Coalition against domestic violence.
Addresses violence against women, children, and families results from the use of force or threat to achieve and maintain control over others in intimate relationships.
VHA Social Work
VA’s Intimate Partner Violence Assistance Program (IPVAP) has Coordinators in VA facilities available for support for those using or experiencing intimate partner violence.
Domestic Violence Action Center (DVAC)
A non-profit organization in Hawaiʻi offering legal resources and a helpline for those suffering from intimate partner abuse.
Website
Oʻahu Helpline: (808) 531-3771
Toll Free Helpline: (800) 690-6200
Text Helpline: (605) 956-5680
Shelters, Low-Cost & Temporary Housing (RN)
Family Promise of Hawaiʻi
Partnering with a hotel in Waikiki to temporarily shelter families while other shelters have had to suspend new intakes. The hotel shelter will last for about two months and FPH staff will be on-site to supervise families and provide case management. Currently offering the following services for families with at least one minor child in their care:
* Prevention and diversion.
* Access to showers, laundry, meals, and internet.
By appointment only.
Unhoused families only. Available 8 a.m.–4 p.m.
Each room has a maximum occupancy of 4. Families must be substance-free.
Must call for appointment 30 minutes prior. Last appointment time is 2 p.m.
Serves a single family at a time, up to 10 people. Guests may stay for two hours.
No one who is sick may enter the facility.
Website
Prevention and Diversion: 808-466-4243
Showers, laundry, meals, internet: 808-466-4243
Website
808-466-4242 (Josh Gaoteote)
Email Josh
Hawaiʻi Behavioral Health & Homelessness Statewide Unified Response Group
COVID-19 guidance for behavioral health and homelessness care providers in Hawai‘i.
Institute for Human Service
Emergency shelter options offering expanded mealtimes to accommodate more people.
Breakfast: 7–9 a.m.
Lunch: 11 a.m. –1 p.m.
Dinner: 5–7 p.m.
Screening for temperature over 100 degrees, cough, shortness of breath, or travel history within the past 14 days will be performed daily at all locations.
Open 24/7 with strict health policies to ensure safety of staff and individuals.
Website – Shelters
808-447-2800
808-447-2900
808-447-2887
National Healthcare for the Homeless Council
Resources, guides, and information for those experiencing homelessness during the COVID-19 pandemic. Does not provide direct service to people who are homeless.
Website
(615) 226-2292
PO Box 60427,
Nashville, TN, 37206
O‘ahu Partners In Care
Information on how to help homeless members in need of COVID-19 testing.
Provisional Outdoor Screening and Triage Facility (POST)
Provides additional screening, triage, and overflow facilities to mitigate the spread of COVID-19 among the homeless population. Serves as a temporary resource for homeless people who are:
- Unable to access shelters due to current capacity issues.
- In need of a place to self-quarantine as a result of the statewide mandatory quarantine for incoming arrivals.
- Unable to practice physical distancing.
- Pet-friendly and available 24/7.
808-768-4668
Keehi Lagoon Beach Park
Punawai Rest Stop
Laundry and showers available.
Daily, 7 a.m. –11 p.m.
Limited amount of people allowed at once.
Website
808-599-9750
431 Kuwili St.,
Honolulu, HI, 96817
Homeless Outreach and Navigation for the Unsheltered (HONU) Program
Aimed at providing short-term shelter and triage services to those experiencing homelessness.
Food & Groceries
Aging and Disability Resource Center (ADRC) Hawaiʻi
ADRC COVID-19 Hawaii supplemental report for food resources. Broken down by county. Kupuna and those with disabilities.
- Honolulu: (808)768-7705, www.elderlyaffairs.com
- Hawaii: (808)961-8600, www.hcoahawaii.org
- Maui/Molokai/Lanai: (808)270-7774, http://www.co.maui.hi.us/departments/Housing/aging.htm
- Kauai: (808)241-4470, www.kauai.gov/elderly
808-643-2372
ʻAina Hauʻoli Meal Service
Sign up your ohana or sponsor meals for kupuna.
Ohana meals include seven dinners for four people and are $300. Kupuna meals include seven individually packaged dinners for $50.
Deadline to order is every Tuesday.
Pickup for ohana meals is every Wednesday from 4–6 p.m. at Hale Kealoha.
Delivery is for kupuna meals only.
Website
808-425-2516
120 Hekili St.,
Kailua, HI 96734
By County
HELPFUL DIRECTORIES, PROGRAMS AND SERVICES
Resources Update
COVID Pau is continuing to update this page to include relevant community resources. If you are looking for vaccine information, visit our vaccinations page here. This page was last updated on March 23, 2021.
